Testimonials

Cadillac

Have bought several vehicles from James Wood – always been satisfied and will continue to be a repeat buyer/customer.

- E. Putthoff


Richard Lyons in Service is always very friendly and professional. I rely on him for all my questions and concerns. I trust him completely, and he has always been honest with me.

– L. DURYEA


I love their friendly staff.

– F. HOLCOMB


Richard Lyons and the Service Department just do a very good job. From phone call appointment to pickup. This is one less hassle in my life ....

-M. POVENDO


This was my second Cadillac purchased from James Wood Cadillac and I could not have asked for better service. It was a very enjoyable experience and the DTS is the BEST!!!

-N BROOKS


Excellence is always associated with James Woods...this is why I have purchased 3 vehicles w/o shopping the market/other dealers.

-J Henry


I’ve always recommended the excellent service at James Wood purchase and repair.

-B Bullock


This is a great dealership – I own a Cadillac because of these fine, professional people

-B Morrison


This is the second vehicle we bought from John Martin. He is very easy to deal with. We would recommend him to anyone.

-S Barnett


Very professional. They stayed late to get us in our vehicle on a Saturday night.

-T SEARS


Mr. Lions is always great to deal with. Mr Wood came into the waiting room and visited with those waiting for their cars – appreciated the personal touch.

-B. Faust


Easy to do business with.

-J MORAN


Second vehicle I've purchased from Mike Newberry at James Wood. He's the best!

-S ADAMS


Great service, great people in Denny Aldridge, John Martin, and Nick in Service.

- J. Pannell


John was wonderful to work with...as is everyone at James Wood Denton.

-D HARPOOL


Chevrolet

This is the fifth car I have purchased from James Wood. They have always given very good service.

– A. RISLEY


Love my car and most happy with my salesman.

-T HENRY


After calling 13 dealerships I was amazed at how easy it was to deal with y'all! We won't be using anybody else!!

-M RUDDOCK


I have already recommended friends considering new vehicles to visit James Wood to ask for Ronnie Sanders.

-M PELS


David Sweeden did an excellent job in helping us through the sales process. Also, Hector Sanchez was very helpful with paperwork. Thank you!

-L Cooper


This was our 11th vehicle to buy or influence from this dealership in the last 5 years. We continue to be satisfied with them.

-R Moody


I was very pleased that my Traverse was delivered to me.

-J ROGERS


James Wood is a great dealership to do business with. The parts department is top shelf, Ron Sanders is a true Bow Tie Man. Most complete Salesman in North Texas. This truck was No. 44 purchase since 1967!

- JW Goin III


Although the problem was not corrected on this visit, James Wood personnel have been extremely helpful in making sure that it will be corrected. It is this attitude of making things right for the customer that I truly appreciate, and it is why I am still completely satisfied with James Wood and would definitely recommend them to others. It is this same attitude that will keep me coming back to James Wood for sales and service. I have had experiences with other GM dealers that seem like they don't have the time to talk to you if you aren't spending a lot of money or are needing something taken care of under warranty. James Wood is an outstanding dealership to deal with on all counts.

-C SMITH


Excellent dealership--My guy Warren is a true professional. I will purchase from him again when it is time for me to buy a new truck!!

-J WAYNICK


In last nine months I'm responsible for three Chevrolets purchased at James Wood. That attests to my satisfaction with the dealership.

-J MALLORY


This is the third new Chevy I have purchased from James Wood in Denton since 1997. I just wouldn't consider buying from anyone else. From the sales staff to the service department, they are definitely top drawer.

-D YOUNG


Brian Doss was my service consultant & he is ALWAYS very helpful and considerate. He is an excellent service advisor. I go to James Wood particularly b/c I know I will get good service.....

-J Southard


John R. was really great. We had purchased our last vehicle from him and glad he was there to help with our new vehicle. Very friendly and knowledgeable of the vehicle line! I will be referring my friends to James Woods in the future. Keep up the great work.

-T VINSON


We had a very positive experience. David Sweeden was terrific.

-M SUDDLESON


Great experience and they were very professional

-S ROBINSON


Second in a row, enjoyed it! John Damon was a good salesman and person!

-R Faulkenberry


Sales Rep. Kenny Morgan is like a member of our family. He is honest, sincere, and a man of dedication to his customers. I have and will continue to recommend James Woods Autoplex because of Kenny Morgan.

-P MOON


Love the new Equinox, and very happy with my James Woods Experience. The only answer that was not the highest rating had to do with the variety available on the lot. I believe this model is very highly sought and they are hard to keep on hand, so my answer should not reflect on the sales person, nor the dealership. It is a testament to what a great car the Equinox is. I feel very lucky to have been in the right place at the right time to buy the car I did, and walk out with it that day.

-k PERRUCCIO


I was very satisfied with the way I was handled in a professional manor by this dealership. I went to purchase this vehicle at another dealership and if had not been for my prior experiences with Wendy Deter my sales rep., I would have not purchased the car. I went to Young Chevrolet in Dallas over 160 miles to purchase the vehicle and the refused to let me drive the car and I walked out.

-D DAVIDSON


I always have a positive experience whenever I have a service visit.

-A LUCUS


Just keep up the excellent work. You know they have to be very good at what they do when you see all the James Wood cars and trucks on the roads of the Dallas Fort Worth area.

-M MCNEELY


Outstanding all around good experience with this dealership from sale to service.

-C SMITH


All dealings with James Wood have been handled promptly and professionally.

-J Phillips


I have two cars from James Wood, a 2008 Cadillac SRX, and this 2009 Cobalt. The salesman (John Damon Jr.), and the service staff have always been very helpful, courteous, and check with me frequently to see if things are going well. this is one of the best This is one of the best Dealerships I've ever done business with-that's why I have two cars from them.

-W JOHNSON


My sales consultant went above and beyond to find me the Camaro I wanted. I love my new car!!

-K BRADLEY


I strongly recommend that you use Wendy Deter (My Saleslady) as a Model of how a sale of a new vehicle should be handled. She was very nice. Answered all my questions and braved the cold weather in a golf cart with me in tow. I'm hoping to get even half as many miles on this 2011 p/u as I have on my 1994 Silverado. I told her at the time that if you guys ever need to use my 94 in a promotion on a great vehicle, I have the proof of a properly maintained P/U as it has 400,000 miles on it and still gets 17 to 20 mpg and besides a little crack in the windshield it still looks brand new. Hope you guys the best of times in the future.

- R Paskett


Was very happy with the help of Henry Estrada and Hector Sanchez very good people

-R GARZA


Mike Holtzman is an outstanding person and a 1st rate sale professional!!! This is the third vehicle we have purchased in the last 2 years and I plan on 2 more in the next 2 years and Mike and James Woods will get the nod...no exception.

-J Webb US Army Ret.


This was by far the best car buying experience I have EVER had due to the salesman we delt with. Have already told our friends about it and we will be back.

-R MONROE


Buick / GMC

Have always had a good experience there and will continue to return.

- G. PEDIGO


Will buy from James Wood again and again.

-P KILLION


Usually buying a car is not a pleasing experience - Mike, the sales associate made it a pleasing time.

-T HUEY


I was ready to purchase the Enclave for cash and had gone to Sewell Buick several times and received very little assistance. It was as if they did not want to sell a vehicle. I found this vehicle on your website. The website had all of the information I needed....pricing, copy of window sticker, pictures. I left a message and was contacted within an hour by Mr. Derek Lafitte. He was extremely nice and helpful and we closed the deal within a couple of hours. The vehicle was delivered to my office as the promised date and time and I am very happy with the entire experience. I would recommend your dealership and I think you for your attention to great customer service.

- J Govan


Hands down, a better price without haggling that the other dealerships i went to and also asked for the rock bottom price.

-B ANDERSON


We were treated extremely well be all the dealership employees. Art Williams spent hours with us showing us all the available Yukon XL . He also figured prices on the ones we particularly liked. The financing was clearly explained however we decided to pay cash for our new Yukon. We have been James Wood customers for the past 10 years and recommend him to our friends consistently.

-J WILLIAMS


Our experience was great! We enjoyed working with Gabe on both purchases. We will defiantly return in the future!

-S. Walkabout


I have purchased several vehicles, mainly Chev/GMC trucks and I have ALWAYS been very satisfied with James Woods!!! I believe they treat their customers the way we want to be treated - courteous and very willing to help in any way.

-T DAVIS


Very happy with the dealership. Our 5th GMC from James Wood. They have always been very good to us in the showroom and service department.

-J MEBANE


Alex Gipson is great to work with. My husband and I are very pleased that he takes the time to work with our needs when we decided in less than a year we wanted our extended cab vs the regular cab even though it was great also.

-C ETIENNE


Alex Gibson Helped me alot to make up my mind on what i needed in a truck thanks to him and guys like Brian Fogle. I will keep on buying from James Woods.

-R. MCALISTER


Yall are the best. Keep up the GREAT work.

-D. ELLISON


Service was fantastic. Greatly appreciated kindness. As I said earlier though, with past dealership, car was washed thoroughly. Overall, great service from staff.

-J SANCHEZ


Alex Gipson did an outstanding job on the sales transaction. I would definitely refer him to anyone in the market for a Chevrolet/GMC product.

-H HENTSCHEL


Derek Lafitte was our salesman that Mike Loch the GM put us with. My husband had talked with another salesman over the phone 1 week prior and told him what I was looking for and when we were told they had that color and package coming in he would call and let us know. We never received a call. On Saturday I decided to come to the dealership and found he had gone on vacation and the car we wanted arrived the night before. Upon telling this to Mike he put us with Derek. We were completely satisfied with Derek and would recommend him to anyone. Mike was very friendly and professional. I was impressed when he came over to check on me and my purchase he congratulated me and shook my hand. I would recommend James Wood to anyone looking for a vehicle.

-C KIRK


Brian in the service department is the person i have dealt with each time i had to bring my wife's Terrain in. He makes my life easier.

-L ARNOLD


They are very good. Especially John Martin!

-J Pannell


This is the 3rd vehicle I have purchased from JW; I have always been very satisfied with their service, on the sales end as well as on the maintenance side.

-W EAGLETON


Our Salesperson was the best we have ever come in contact with when purchasing a new vehicle.

-M MILLER


I had a very positive experience at the James Wood dealership and would recommend them to friends. They went the extra mile by having an employee to follow me home to collect a down payment check so I wouldn't have to make the trip the next day (saved me a 60 mile round trip). That's great customer service.

-E SMITH


We were very pleased with the service we received from Mr.Gipson. We would definitely recommend him to anyone looking for a new vehicle and will consult with him when purchasing our next car. We are completely satisfied with our overall experience.

-S CARGILE


The gentleman, Mike White, head of service at James Wood was of great help in solving the problems that were encountered. Mr. Woods ,I am sure, knows that individuals of this caliber hold his dealership together when someone needs help.

-D Grimes


The finance department was outstanding. A week after I bought the truck I got a call that my interest rate was lowered. I didn’t expect that. Outstanding job. I am from Flower Mound, TX and currently live in NC and would drive back to do business with them.

-R WARMAN


Gabe did a tremendous job explaining all the different vehicles James Wood had to offer that were in our focus area. He stayed late to help find the vehicle that would match us perfectly. We were highly impressed with his courtesy, professionalism, and customer service.

-C ALLEN